Privacy Policy
1. Introduction
At Pub-OS.com, we are committed to upholding the highest standards of privacy and data protection. We recognize that individuals entrust us with their personal information, and we aim to manage and process that data with transparency, responsibility, and respect for individual rights. This Privacy Policy outlines how we collect, use, store, and protect personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users who access or interact with our website at pub-os.com (the “Site”), including but not limited to visitors, registered users, customers, and prospective customers. For the purposes of applicable data protection laws, Pub-OS (referred to herein as “we,” “us,” or “our”) is the data controller in relation to the processing of personal data collected through the Site.
3. Categories of Data Processed
We may process the following categories of data:
a) Usage Data
Information about interactions with our Site, including IP address, browser type, browsing habits, device identifiers, referral URLs, and login/session frequency and duration.
b) Account Data
Personal information provided when creating or managing an account on pub-os.com, such as name, residential or business address, email address, and telephone number.
c) Profile Data
Information derived from or linked to your use of the Site, including purchasing history, saved preferences, interaction patterns, product interest, and behavioral data.
d) Communication Data
Records of communication between you and Pub-OS, including inquiries, support tickets, customer service interactions, and any feedback submitted through the Site or direct correspondence.
e) Technical Data
Details about the device and systems used to access the Site, such as operating system, time zone settings, screen resolution, language preferences, and browser configuration.
f) Transaction Data
Payment-related information, including billing address, transaction history, payment method details (processed via third-party secure processors only), shipping details, and product delivery status.
g) Preference Data
Information relating to your choices in marketing communications, product preferences, interest indicators, and participation in surveys or promotional programs.
4. Legal Bases for Processing
We rely on the following legal bases for processing your personal data:
– Legitimate Interests: to operate, manage, and improve the Site, prevent fraud, respond to inquiries, and ensure network and information security.
– Performance of a Contract: to provide access to your account, fulfill orders, manage transactional data, and respond to service-related requests.
– Consent: for sending marketing communications, setting non-essential cookies, and processing personal data for optional features, where your informed agreement is required.
– Compliance with Legal Obligations: to meet obligations under applicable laws and lawful requests from regulatory authorities.
5. Your Rights
Subject to applicable laws, you have the following rights regarding your personal data:
– Right of Access: You may request access to the personal data we hold about you.
– Right to Rectification: You have the right to request that inaccuracies in your data be corrected.
– Right to Erasure: You may ask us to delete your personal data under certain conditions.
– Right to Restriction: You have the right to restrict the processing of your personal data in specific circumstances.
– Right to Data Portability: You can request a copy of your data in a machine-readable format that can be transferred to another service provider.
– Right to Object: You may object to processing activities based on legitimate interests or direct marketing.
To exercise any of these rights, contact us at [email protected].
6. Security Measures
We implement multiple technical and organizational measures to secure your data, including:
– Encryption of sensitive data during transmission and at rest.
– Role-based access control and audit trails to protect against unauthorized access.
– Regular data backups with verified restoration protocols.
– Cybersecurity training for all personnel handling personal data.
While no system is entirely immune from breaches, we take reasonable steps to minimize risk and promptly respond to security incidents.
7. International Transfers
Where personal data is transferred outside of the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or compliance measures consistent with CCPA and applicable regional laws.
8. Data Retention
We retain personal data only as long as necessary for the purposes described in this Policy, or as required by law. The specific retention periods are as follows:
– Usage Data: up to 26 months for analytics purposes.
– Account, Profile, and Transaction Data: retained for the life of the account and for up to 7 years thereafter to comply with legal obligations.
– Communication Data: retained for 3–5 years depending on the nature of the correspondence.
– Preference Data: retained until consent is withdrawn or data becomes obsolete.
9. Cookie Policy
Our Site uses cookies and similar technologies to enhance functionality, provide analytics, and improve user experience. Cookies fall into the following categories:
– Essential Cookies: Required for site functionality and secure login.
– Functional Cookies: Help remember your settings and preferences.
– Analytics Cookies: Collect aggregated usage data to improve performance.
– Performance Cookies: Monitor loading times and responsiveness.
10. Cookie Management and Compliance
When you first visit pub-os.com, we present a cookie banner requesting your consent for optional cookies. You may manage your cookie preferences through your browser settings or our cookie consent management tool available on the Site. We honor “Do Not Track” (DNT) signals and comply with GDPR and CCPA standards regarding the use of personal data in connection with cookies.
11. Special Protections for Children
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal data from children under this age. If we become aware that such data has been collected without verifiable parental consent, we will take steps to delete it promptly.
12. Policy Updates and Notifications
We reserve the right to modify this Privacy Policy at any time to reflect changes in legal, regulatory, or operational requirements. Updated versions of the Policy will be posted on pub-os.com with a summary of material changes. Where legally required, we will also notify you via your registered email address or through on-site notification.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our privacy practices, you may contact us at:
Email: [email protected]
We are committed to maintaining compliance with all applicable privacy laws, including GDPR and CCPA. We encourage you to reach out if you have any concerns about how your data is being handled.